Our Core Values

Our core values describe how we act when we’re at our best. Ultimately they are how we need to be to deliver our purpose.

We are guest obsessed

We put our guests front and centre, delighting them at every opportunity.

We are heroes of ‘safe and well’

We are guardians, protecting and speaking up for one another, our guests and the environment.

We are passionate about happiness

We know that making people happy matters and we love doing it.

We are determined and courageous

We share and learn from our mistakes, we have honest conversations and we’re empowered to make bold decisions.

We are better together

We can only deliver our purpose if we’re in it together. We’re trusting, inclusive and take pride in what we achieve as a team.