Explore our Careers
Your first point of contact for Carnival UK, the people team deliver the very best in resourcing, induction, reward, talent management, employee relations, wellbeing, inclusion and internal communications. Working alongside all colleagues – ship and shore – they define and deliver the employee experience at every level, and make sure our culture reflects our purpose and values. Recruiting for all roles within Carnival UK, they’re key to supporting business growth and ensuring we are the employer of choice within the travel industry. With our Employee Value Proposition and business drive to embed our values and culture, there has never been a more exciting time to join Carnival UK.
Technology is part of Carnival UK’s Shared Services team, and we support colleagues ashore, alongside colleagues and guests on board P&O Cruises and Cunard ships. This includes ensuring onboard applications and infrastructure enable a fantastic guest experience, leading on shoreside tools and technologies.
Collaborating regularly with colleagues in our North American and European sister brands we draw on a diverse mix of skills across architecture, strategy and digital, infrastructure and operations, information security, compliance and risk, portfolio management, planning and governance.
As we navigate 2023 and beyond, our long-term vision for Technology is to enable Carnival UK to grow, evolve and transform by continually helping the business to innovate through the application of leading digital technologies. Over the course of the next 5 years, we will significantly transform our IT estate and accelerate delivery of our digital ambitions.
As a result, we’ll:
- Delight our guests with truly personalised and unforgettable holidays, with exceptional service every time.
- Support our stakeholders and colleagues to fulfil their roles with effective technology.
- Have a reputation for solving tomorrow’s problems, in turn making Technology a great place to work.
“Technology sits at the centre of helping colleagues create unforgettable holiday happiness – there isn’t an initiative, project or operation that doesn’t rely on us for support and direction.
- We support and enrich the guest journey in many direct and indirect ways – from simple research to satellite internet connectivity.
- We work with teams across ship and shore to operate and improve not only the systems our business relies on, but the processes they use and data they need.
- Increasingly we are the single touch point for everything our business is becoming.
As a vital part of our business, it’s our ambition to be recognised as a valued and trusted
team that positively impact the guest and colleague experience. This will drive us to deliver our priorities and short time objectives right now, as well as set our course to lead the way for the future.”
Matt Denny, Chief Technology Officer, Carnival UK
If you’d like to be part of the Carnival UK technology team, click the button below to see all current opportunities.
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements for each vacancy should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.
Latest Technology news
- We’re committed to building an inclusive culture where everyone feels valued and that they belong. That’s why we’ve partnered with Code First Girls to support our gender representation ambitions. We […]
- Our Technology Data Services team is critical to ensuring our data is managed effectively and there’s a number of opportunities to join this team on an […]
Our Finance department comprises 3 areas; Financial Accounting & Control, Financial Planning and Analysis and Finance Change. The team ensures our financials are reported accurately and that we have strong financial control around business as usual and change. It also partners the rest of the business to provide independent support & challenge in the formation and delivery of its plans, delivering insight to drive performance.
Procurement and Supply Chain
Part of the Product and Commercial Services Team, our Procurement and Supply Chain function makes sure that the fleets and the business have everything they need, whenever and wherever they need it all around the world to give our guests an incredible experience and to support all of our business ambitions. We source and supply hundreds of millions of pounds of goods and services across Food, Technical, Marketing, IT, Ports and many other categories, driving value for money, innovation, quality and service throughout our supply chains while being custodians of Carnivals code of conduct with our suppliers.
Our teams span right across the whole business, sit at the heart of all our key categories and offer attractive career routes that see exceptional buyers and supply chain professionals getting to experience the huge breadth of experiences that Carnival UK has to offer. We also work closely with our sister brands around the world and leverage the unique scale of the carnival corporation with whom we represent half the worlds Cruise industry.
Contact Centre Operations (CCO)
The Customer Contact Centre is the heart of what we do. With over 250 staff across Carnival House, we are the cornerstone of P&O Cruises and Cunard as well as our sister brands Princess Cruises and Holland America Line/Seabourn. Our roles include; Personal Cruise Advisor, Reservations Coordinator & Concierge. It is often the first place where our guests contact us, so high levels of service are really important. There are also many different support roles associated with our Contact Centre teams including; Accounting, Group Reservations, Air Sea Representatives, Guest Relations and Support, Product Helpdesk, CARE (looking after guests if there has been a problem on their holiday), Resource Planning and Communications.
As a colleague in the maritime department, you’re part of a team responsible for delivering a safe, compliant, reliable and efficient operation across the P&O Cruises and Cunard fleet, wherever we operate.
Safe operational practices, encompassing health, environment, safety and security are our key pillars. These and the nautical and engineering expertise of colleagues help to create unforgettable holiday happiness for our guests.
The Governance team consists of four areas: Health, Environment, Safety and Security (HESS). It also includes the Nautical team, which ensures full compliance with all G-HESS Marine procedures and supports the fleet in achieving this.
Keeping our ships ship-shape through the build and delivery of an effective and efficient maintenance and repair strategy for the P&O Cruises and Cunard fleet.
Fleet technical operations
Delivering technical support and managing asset risks, to provide compliance and availability to deliver operational effectiveness.
Responsible for public affairs and external engagement with priority stakeholders including government, industry and destinations.
Port and shore operations
The Port & Shore Operations team oversee critical aspects of a ship’s journey:
• Home Port Operations: Managing embarkation, disembarkation, and logistics at the home port.
• Maritime Operations (ORCA, CARE, Operational Resilience): Enhancing safety, supporting our guests and crew and crisis response.
• Fuel Management: Efficiently monitoring and reducing fuel consumption and emissions.
• Itinerary Planning: Designing engaging routes and port schedules for a seamless voyage.
Coordinating and overseeing projects that run as programmes to augment normal business operations and help the organisation to change and improve.
There are five functions within the team: Portfolio and Project Management; Maritime Data and Information; Planned Management System; Refit Planning; Maritime Communications
At Carnival Corporation & plc, our purpose is to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail, place we visit and life we touch.
We have three separate marketing teams at Carnival House – P&O Cruises, Cunard and Princess Cruises. Our marketing teams maximise opportunity for the businesses and to create focused, meaningful communications that help to grow existing audiences, as well as appealing to new ones, and to promote the brand both on board and ashore. We have specialists across advertising, CRM, brand, PR, digital, loyalty and the creative studio.
P&O Cruises marketing team focus on five core strategies with clear roles and media channels supported by content and word of mouth across the full guest journey. Their team motto is: “We sail others follow”
Cunard’s marketing team makes sure that their products are placed in the best possible way so that our audience (and future audience) sees our wonderful products. To be successful in Cunard’s Marketing function, you must have an incredible eye for detail, as well as a passion of the brand.
Princess Cruises’ marketing team consistently seek to innovate, and ensure the “World’s No 1 premium cruise brand” is supported with meaningful, authentic and personal content. You’ll need to have a true passion for travel and discovery, plus have what it takes to set us apart from other lines to deliver a unique “Princess Cruises experience” based on our shared purpose: To share our world, share our hearts and create lasting memories.
Revenue Management and Deployment
Our revenue management department manages the pricing of our products to make sure that the maximum revenue is obtained. The department also plans the destination and future itineraries of each of our ships, as well as managing our fly cruise offering and land products. This department is exceptionally commercial in nature and collaborates considerably with the wider business. Setting the strategy, vision and future for how the business will maximise revenues.
If you’re looking to fast-track your medical career, becoming a cruise medic is just the ticket.
Join our team and you’ll gain skills and qualifications as you work in a fast-paced and rewarding environment. Our well-equipped medical centres and people-centric business ethics ensure quality patient care, with opportunities for invaluable experience across all medical specialisms.
Our teams work hard with exceptional resilience, and there’s amazing travel experiences, alongside a stable salary and the benefits of working in the private healthcare sector.
Your career at sea
As a cruise medic you’ll grow both technical and non-technical skills, supported by a team both on board and ashore.
We’ll help you broaden your independent practitioner skillset while providing gold standard care in a unique environment. Gain technical skills such as running blood tests or performing X-rays, alongside first responder duties supporting the team with immediate patient care and transfers. You’ll also learn about the management and upkeep of a standalone medical department, including maintaining rosters, supplies, and equipment.
From a personal perspective, you’ll work within a team of other experienced medical professionals, developing strong working relationships to bring the best out of yourself and others. And should you return to shore, your years of ship experience will help you secure a more senior role.
Your career path
Join our team
If you’re a Doctor at least 4-years post-qualified, or a Nurse at least 3-years post-qualified, with A&E or ICU experience, we’d love you to have you on board!
At Carnival House our sales teams specialise in building relationships, ensuring that our trade partners have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team also provides support to a team of ship based sales managers and work with third parties to find new routes to market for our brands.
Our Corporate Shipbuilding function focuses on the design, development and build of all of the new ships for Carnival Corporation across the world, through our Design Engineers and Architects as well as Project Specialists. We have a presence in all the major shipyards where our ships are being built, supervising construction and ensuring quality standards. We work closely with each of the Brands that are part of the Carnival Corporation to deliver vessels that exceed guest expectations. Our remit and global footprint is growing, making this an exciting time to join our team.
Product & Commercial Services
Our Product and commercial services team are the front line of customer service – dealing directly with guests via the call centre, and supporting our people on board via the hotel operations departments. To ensure we maintain our reputation for delicious food and beverage, enticing entertainment and world class shops and spas; both on our existing fleet and new ships – the team ensure on time, efficient and revenue maximising delivery through our supply chain for unforgettable holiday happiness.
Graduates and Apprenticeship
For a life less ordinary…
As a Graduate on one of our programmes your personal development plan will take shape during your time on the Flagship Programme. Your development will include a variety of approaches that will best enable you to deliver in a fast paced, dynamic environment.
Whether you are on-board one of our beautiful ships or on a shore based programme we will be looking to shape our leaders of the future. You will be joining an exciting yet complex operation that delivers daily across the globe. We have designed your rotations with that in mind, so expect a uniquely challenging programme intended to give you a solid grounding in the discipline of your choosing.
So what are you waiting for?
Start your career at sea as a Carnival UK Cadet
P&O Cruises and Cunard are two of the most iconic British cruise brands, brought to life by colleagues at Carnival UK. Every year we help hundreds of people start their career at sea through a number of exciting cadetship training programmes.
If you’re in school, college or university and starting to think about your future, Carnival UK can offer you all the adventure and opportunity you’ve been looking for. It’s an exciting way to meet new people, pick up fantastic skills, start your seafaring career and, most importantly, gain experiences that’ll stay with you for a lifetime.
When you join as a cadet, you’ll take part in all kinds of activities, and you’ll also have the opportunity to travel, gain top qualifications, and get paid for it too. We’ll even pay your tuition fees to help you stay debt-free while you train with us.
So, whether you’re looking for a foundation degree, a full-time career, or just want to meet new people and see some of the world, you’ll find the all the opportunities you need at Carnival UK.
Choose your Cadet career
NEW! Engineer Graduate Cadetship
If you have an engineering qualification (either mechanical or electrical) you can fast-tack your Engineering Officer of the Watch Certificate of Competency.
Engineer Graduate Cadetship programme available at South Shields Marine School and Warsash Maritime Academy.
We support cadetships on both the HND (High National Diploma), Foundation Degree and the Scottish Diploma.
As a Engineer Cadet, you will learn about the running and maintenance of the ship’s engine room and all of its mechanical equipment. You will need the ability to evaluate the problems arising in the complex high-tech world of a modern cruise ship, make prompt decisions and take effective corrective measures.
We support cadetships on both the HND (High National Diploma), Foundation Degree and the Scottish Diploma.
As a Deck Officer Cadet, you’ll learn how to navigate by both traditional and modern means, supervise the crew at a variety of tasks, and ensure the overall safe operation of the ship.
This MNTB programme leads to the award of a Foundation Degree and MCA UK Certificate of Competency. We also support a HND (High National Diploma) programme for electro-technical cadetships.
As an Electro-Technical Cadet you will learn about the running and maintenance of the ship’s electro-technical equipment. That includes everything related to the electrical generating plant, electronic/automated control systems, bridge navigational equipment and entertainment systems.
Study at any of these maritime colleges
Glasgow College of Nautical Studies
Glasgow College of Nautical Studies is situated in the heart of Glasgow on the south bank of the River Clyde. Its famous School of Marine and Mechanical Engineering is dedicated to giving you the highest quality education and training available.
Warsash Maritime School, Southampton
For over 75 years, Warsash Maritime School has provided first class training, consultancy and research to the international shipping and offshore oil industries. Part of Solent University in Southampton City Centre, the School provides internationally recognised certification programmes for deck, METO and engineer officers from cadet level to master (captain) and chief engineer.
Fleetwood Nautical College, Fleetwood
Fleetwood Nautical College is widely recognised as one of the top nautical colleges in the country. That’s why it’s been designated as a National Beacon of Excellence and was recently re-accredited for the Charter Mark in recognition of the excellent service it provides.
South Tyneside College, South Shields
South Tyneside College (South Shields Marine School) are proud to be a world-renowned centre of excellence for marine education and training. Established in 1861, they offer programmes across the whole spectrum of marine education and nautical sciences, including navigation, and marine engineering and electrical engineering.
Latest Cadet news
- Originally from Cardiff, Wales, Emily is currently working on board, completing her first sea phase as a Carnival UK Cadet. Why did you choose a cadetship? […]
- Did you know we help hundreds of people each year start their career at sea though our in-house Cadet programme? And we’re about to welcome even […]