Overview

Your first point of contact for Carnival UK, the people team deliver the very best in resourcing, induction, reward, talent management, employee relations, wellbeing, inclusion and internal communications. Working alongside all colleagues – ship and shore – they define and deliver the employee experience at every level, and make sure our culture reflects our purpose and values. Recruiting for all roles within Carnival UK, they’re key to supporting business growth and ensuring we are the employer of choice within the travel industry. With our Employee Value Proposition and business drive to embed our values and culture, there has never been a more exciting time to join Carnival UK.

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Technology is part of Carnival UK’s Shared Services team, and we support colleagues ashore, alongside colleagues and guests on board P&O Cruises and Cunard ships. This includes ensuring onboard applications and infrastructure enable a fantastic guest experience, leading on shoreside tools and technologies.

Collaborating regularly with colleagues in our North American and European sister brands we draw on a diverse mix of skills across architecture, strategy and digital, infrastructure and operations, information security, compliance and risk, portfolio management, planning and governance.

As we navigate 2023 and beyond, our long-term vision for Technology is to enable Carnival UK to grow, evolve and transform by continually helping the business to innovate through the application of leading digital technologies. Over the course of the next 5 years, we will significantly transform our IT estate and accelerate delivery of our digital ambitions.

As a result, we’ll:

• Delight our guests with truly personalised and unforgettable holidays, with exceptional service every time.
• Support our stakeholders and colleagues to fulfil their roles with effective technology.
• Have a reputation for solving tomorrow’s problems, in turn making Technology a great place to work.

“Technology sits at the centre of helping colleagues create unforgettable holiday happiness – there isn’t an initiative, project or operation that doesn’t rely on us for support and direction.

• We support and enrich the guest journey in many direct and indirect ways – from simple research to satellite internet connectivity.
• We work with teams across ship and shore to operate and improve not only the systems our business relies on, but the processes they use and data they need.
• Increasingly we are the single touch point for everything our business is becoming.

As a vital part of our business, it’s our ambition to be recognised as a valued and trusted
team that positively impact the guest and colleague experience. This will drive us to deliver our priorities and short time objectives right now, as well as set our course to lead the way for the future.”

Matt Denny, Chief Technology Officer, Carnival UK

Latest Technology news

Overview

Our Finance department comprises 3 areas; Financial Accounting & Control, Financial Planning and Analysis and Finance Change. The team ensures our financials are reported accurately and that we have strong financial control around business as usual and change. It also partners the rest of the business to provide independent support & challenge in the formation and delivery of its plans, delivering insight to drive performance.

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Overview

Part of the Product and Commercial Services Team, our Procurement and Supply Chain function makes sure that the fleets and the business have everything they need, whenever and wherever they need it all around the world to give our guests an incredible experience and to support all of our business ambitions. We source and supply hundreds of millions of pounds of goods and services across Food, Technical, Marketing, IT, Ports and many other categories, driving value for money, innovation, quality and service throughout our supply chains while being custodians of Carnivals code of conduct with our suppliers.
Our teams span right across the whole business, sit at the heart of all our key categories and offer attractive career routes that see exceptional buyers and supply chain professionals getting to experience the huge breadth of experiences that Carnival UK has to offer. We also work closely with our sister brands around the world and leverage the unique scale of the carnival corporation with whom we represent half the worlds Cruise industry.

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Overview

The Customer Contact Centre is the heart of what we do. With over 250 staff across Carnival House, we are the cornerstone of P&O Cruises and Cunard as well as our sister brands Princess Cruises and Holland America Line/Seabourn. Our roles include; Personal Cruise Advisor, Reservations Coordinator & Concierge. It is often the first place where our guests contact us, so high levels of service are really important. There are also many different support roles associated with our Contact Centre teams including; Accounting, Group Reservations, Air Sea Representatives, Guest Relations and Support, Product Helpdesk, CARE (looking after guests if there has been a problem on their holiday), Resource Planning and Communications.

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As a colleague in the maritime department, you’re part of a team responsible for delivering a safe, compliant, reliable and efficient operation across the P&O Cruises and Cunard fleet, wherever we operate.

Safe operational practices, encompassing health, environment, safety and security are our key pillars. These and the nautical and engineering expertise of colleagues help to create unforgettable holiday happiness for our guests.

Governance

The Governance team consists of four areas: Health, Environment, Safety and Security (HESS). It also includes the Nautical team, which ensures full compliance with all G-HESS Marine procedures and supports the fleet in achieving this.

Asset management

Keeping our ships ship-shape through the build and delivery of an effective and efficient maintenance and repair strategy for the P&O Cruises and Cunard fleet.

Fleet technical operations

Delivering technical support and managing asset risks, to provide compliance and availability to deliver operational effectiveness.

Corporate affairs

 Responsible for public affairs and external engagement with priority stakeholders including government, industry and destinations.

Port and shore operations

The Port & Shore Operations team oversee critical aspects of a ship’s journey:
• Home Port Operations: Managing embarkation, disembarkation, and logistics at the home port.
• Maritime Operations (ORCA, CARE, Operational Resilience): Enhancing safety, supporting our guests and crew and crisis response.
• Fuel Management: Efficiently monitoring and reducing fuel consumption and emissions.
• Itinerary Planning: Designing engaging routes and port schedules for a seamless voyage.

Continuous improvement

Coordinating and overseeing projects that run as programmes to augment normal business operations and help the organisation to change and improve.

There are five functions within the team: Portfolio and Project Management; Maritime Data and Information; Planned Management System; Refit Planning; Maritime Communications

At Carnival Corporation & plc, our purpose is to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail, place we visit and life we touch.

Maritime careers at sea

 Overview

We have three separate marketing teams at Carnival House – P&O Cruises, Cunard and Princess Cruises. Our marketing teams maximise opportunity for the businesses and to create focused, meaningful communications that help to grow existing audiences, as well as appealing to new ones, and to promote the brand both on board and ashore. We have specialists across advertising, CRM, brand, PR, digital, loyalty and the creative studio.

P&O Cruises marketing team focus on five core strategies with clear roles and media channels supported by content and word of mouth across the full guest journey. Their team motto is: “We sail others follow”

Cunard’s marketing team makes sure that their products are placed in the best possible way so that our audience (and future audience) sees our wonderful products. To be successful in Cunard’s Marketing function, you must have an incredible eye for detail, as well as a passion of the brand.

Princess Cruises’ marketing team consistently seek to innovate, and ensure the “World’s No 1 premium cruise brand” is supported with meaningful, authentic and personal content. You’ll need to have a true passion for travel and discovery, plus have what it takes to set us apart from other lines to deliver a unique “Princess Cruises experience” based on our shared purpose: To share our world, share our hearts and create lasting memories.

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Overview

Our revenue management department manages the pricing of our products to make sure that the maximum revenue is obtained. The department also plans the destination and future itineraries of each of our ships, as well as managing our fly cruise offering and land products. This department is exceptionally commercial in nature and collaborates considerably with the wider business. Setting the strategy, vision and future for how the business will maximise revenues.

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If you’re looking to fast-track your medical career, becoming a cruise medic is just the ticket.

Join our team and you’ll gain skills and qualifications as you work in a fast-paced and rewarding environment. Our well-equipped medical centres and people-centric business ethics ensure quality patient care, with opportunities for invaluable experience across all medical specialisms.

Our teams work hard with exceptional resilience, and there’s amazing travel experiences, alongside a stable salary and the benefits of working in the private healthcare sector.

As a cruise medic you’ll grow both technical and non-technical skills, supported by a team both on board and ashore.

We’ll help you broaden your independent practitioner skillset while providing gold standard care in a unique environment. Gain technical skills such as running blood tests or performing X-rays, alongside first responder duties supporting the team with immediate patient care and transfers. You’ll also learn about the management and upkeep of a standalone medical department, including maintaining rosters, supplies, and equipment.

From a personal perspective, you’ll work within a team of other experienced medical professionals, developing strong working relationships to bring the best out of yourself and others. And should you return to shore, your years of ship experience will help you secure a more senior role.

If you’re a Doctor at least 4-years post-qualified, or a Nurse at least 3-years post-qualified, with A&E or ICU experience, we’d love you to have you on board!

Overview

At Carnival House our sales teams specialise in building relationships, ensuring that our trade partners have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team also provides support to a team of ship based sales managers and work with third parties to find new routes to market for our brands.

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Overview

Our Corporate Shipbuilding function focuses on the design, development and build of all of the new ships for Carnival Corporation across the world, through our Design Engineers and Architects as well as Project Specialists. We have a presence in all the major shipyards where our ships are being built, supervising construction and ensuring quality standards. We work closely with each of the Brands that are part of the Carnival Corporation to deliver vessels that exceed guest expectations. Our remit and global footprint is growing, making this an exciting time to join our team.

Overview

Our Product and commercial services team are the front line of customer service – dealing directly with guests via the call centre, and supporting our people on board via the hotel operations departments. To ensure we maintain our reputation for delicious food and beverage, enticing entertainment and world class shops and spas; both on our existing fleet and new ships – the team ensure on time, efficient and revenue maximising delivery through our supply chain for unforgettable holiday happiness.

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Overview

For a life less ordinary…

As a Graduate on one of our programmes your personal development plan will take shape during your time on the Flagship Programme. Your development will include a variety of approaches that will best enable you to deliver in a fast paced, dynamic environment.

Whether you are on-board one of our beautiful ships or on a shore based programme we will be looking to shape our leaders of the future. You will be joining an exciting yet complex operation that delivers daily across the globe. We have designed your rotations with that in mind, so expect a uniquely challenging programme intended to give you a solid grounding in the discipline of your choosing.

So what are you waiting for?

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Just search ‘Cadet’ in the ‘What’ box to see all Cadetship opportunities